Frequently Asked Questions

Everything you need to know about your skincare journey.

Are your products suitable for sensitive skin?

Yes, all our products are dermatologically tested and formulated to be gentle. However, we always recommend performing a patch test before full application.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day hassle-free return policy. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund.

Are your beauty products cruelty-free?

Absolutely. The Derma Company is committed to ethical beauty; we do not test any of our products or ingredients on animals.

How can I track my order?

Once your order is shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary depending on your specific location.